Trainer shares personal work/life experiences. Cheerful and positive attitude. Good at counselling/replying participants’ queries.
Checking with the boss on the most important KPIs. Diligently using timesheets and journaling to analyse time wasters and productive tasks.
Able to share working example to reinforce the concept. Able to clarify the concern raise during the course. Able to stimulate how to apply the knowledge learn in the course.
Able to bring back conversations to important concepts he wants to teach. Humorous. Shares personal experiences.