HOW TO DRAW ON EMOTIONAL INTELLIGENCE AT WORK

Using EQ At Work

Learn how you can use emotional intelligence at your advantage. You will learn useful techniques that are easy to apply at your workplace.

Aces Learning Hub Emotional Intelligence

WHY EMOTIONAL INTELLIGENCE?

“Emotional Intelligence is a way of recognizing, understanding, and choosing how we think, feel, and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80% of the “success” in our lives.”

J. Freedman
CEO of Six Seconds
Co-developed Six Seconds’ EQ Certification Training

Upcoming courses

22 Sept 2023

9 am to 5 pm

Face to face

SGD 510 / pax

SGD 710

7 Dec 2023

9 am to 5 pm

Face to face

SGD 510 / pax

SGD 710

USE EMOTIONAL INTELLIGENCE AT WORK

How do you re-channel your emotional responses to any situation objectively? How do you become a powerful individual who is respected and taken seriously at the workplace?
By applying the skills learnt in this workshop, you will learn to increase your resilience at work and persevere in the face of difficulties and daunting circumstances!

WHAT YOU WILL LEARN IN “USING EQ AT WORK”:

What is Emotional Intelligence? – ability to perceive, control, and evaluate emotion

Self management
Self awareness
Self regulation
Self motivation
Empathy

Four Skills in Emotional Intelligence

How to accurately perceive emotions
Use emotions to facilitate thinking
Understand emotional meanings
Manage emotions

Communication Skills: Verbal & Non-Verbal

Verbal: Focused listening, Ask Questions, Communicate with flexibility & authenticity
Non-Verbal: Body language, Non-verbal signals, Tone of voice (paralinguistics)

Social Management and Responsibility

Benefits of emotional intelligence
Articulate emotions using language

Tools to Regulate Your Emotions

Understand the other parties’ perspective
Self management and self awareness
Find a balance – compromise without
giving up

Understand & Identify Positive Intelligence

Identify the sage and saboteurs within you
3 strategies to increase positive quotient
Actions you can take to strengthen PQ muscles

Emotional Intelligence in the Workplace

Understand emotions and how to manage them in the workplace
Role of emotional intelligence at work
Disagree constructively

CLIENT TESTIMONIALS

The session is full of activities and we did a lot of discussions.

Uses practical examples to relate, like cases to learn – helps interaction between groups. Very confident.

The lessons learnt about EQ is very enriching, something which happens on daily basis. This presenter also presented it very well & thus its interesting.

SKILLSFUTURE & SDF GRANT ARE APPLICABLE TO THE CLASSROOM COURSE

The face-to-face version of this course is reimbursable through SkillsFuture (subject to the participant's available credits). Register today, and follow the steps on the SkillsFuture website to claim the amount. Companies can apply for SDF grant for the face-to-face version (claim through Skills Connect).