HANDLING WORKPLACE CONFLICTS

Winning Difficult People in the Workplace

Join this course in ACES Learning Hub to learn how to manage workplace conflicts / difficult colleagues so that you can stay focus on your work. And not have to suffer being bullied at work.

Workplace Conflicts

WHEN BEHAVIOURS CLASH

Meeting people makes life exciting, challenges our way of thinking and expands our horizons. With some individuals, you will click, while some tensions may arise with others, resulting in workplace conflicts. You can find yourself in a position where you will need to work with difficult people, complicating the simplest tasks.

How can you manage toxic relationships and improve collaboration to establish a peaceful working environment?

Upcoming courses

26 Mar 2024

9 am to 5 pm

Face to face

SGD 550 / pax

SGD 750

31 May 2024

9 am to 5 pm

Face to face

SGD 550 / pax

SGD 750

23 Jul 2024

9 am to 5 pm

Face to face

SGD 550 / pax

SGD 750

HOW TO DEAL WITH WORKPLACE CONFLICTS?

Don’t let other people drag you down! Turn around the situation by adapting the right attitude when facing conflicting situations. Learn how to be diplomatic and empathic to interact with difficult behaviours and ease tensions.

Join ACES Learning Hub in this popular workshop to learn how to win over abusive people, to persuade them to your points of view, and turn any situation into a win-win collaboration. All you need is a toolkit on how to manage difficult relationships and resolve conflicts in the workplace.

WHAT YOU WILL LEARN IN “WINNING DIFFICULT PEOPLE IN THE WORKPLACE”:

  • Identify the common types of difficult behaviours in the workplace: be familiar with their tricks and ploys.
  • Understand reasons that drive uncooperative behaviours, unreasonable demands they make, selfish actions; how were the behaviours related to you.
  • Be armed with many effective strategies, techniques to win difficult people over; what if that difficult person is ‘protected’ in the workplace: what do you do?
  • Create an action plan to manage your difficult behaviours.

YOUR FACILITATOR FOR THIS COURSE

Nancy Yeo

Nancy was certified in St Charles, Illinois, USA, to design and deliver interpersonal skill coures. She was also certified in London, UK, to run experiential learning and learn innovative pedagogical methods.  Nancy was accredited [...]

Get to know Nancy

CLIENT TESTIMONIALS

Trainer is able to deliver the course clearly. Sharing of experience (personal experience). Make the sessions interesting and not dull.

Mohammad Fadli Bin Kasmin / Crew Commander, Singapore Police Force

Passionate, lots of experiences, willing to discuss difficult situations and share the practical side of handling situations.

Jason Poh / Manager, Cook South East Asia Pte Ltd

To be positive and have positive mindset whenever we meet these kinds of people. To stay professional when it comes to handling work relationships. To be effective in the workplace such that higher-ups will still place their trust in you when any negativity is discussed about you.

Mohammad Hamzah Bin Samad / Assistant Crew Commander, Singapore Police Force
Enjoy Group Discount

ENJOY GROUP DISCOUNTS

FOC for the 11th participant OR 50% Discount for 6th participant.

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