HOW TO DEVELOP SITUATIONAL LEADERSHIP SKILLS

HOW TO DEVELOP YOUR SITUATIONAL LEADERSHIP SKILLS?

Your strong technical skills got you promoted. However, how you influence and manage both your bosses and staff, and getting them to co-operate with you, require a completely different set of skills. You are sandwiched in between, and this can be painful. Join us in this popular workshop where you will learn to apply easy-to-do steps to motivate your staff, impress your bosses with your ability to lead, and deal with difficult peers.

WHAT YOU WILL LEARN IN “EFFECTIVE SUPERVISORY SKILLS”:

Three Essential Ingredients of Effective Supervisor

• Master these three essential ingredients to begin your journey to the top.

Delegating Tasks and Giving Instructions Effectively

• Use proven techniques to instruct staff so they can understand clearly, no confusion.
• Delegating is not dumping!

Coaching and Developing Staff

• Learn techniques to coach staff to do things right, to support you effectively.

Performance Feedback

• Sure-successful format that you can use to give feedback to under-performers without spending long hours explaining yourself.

Positive Reinforcements

• Simple-to-use ways to compliment staff so the desired behaviours are repeated.

Situational Leadership

• Different folks, different strokes.
• Learn multi-directional influence over your staff.
• Know how to drive behavioural change in your staff.

Managing Multi-Generational Workforce

• Understand the power of leveraging differences and finding similarities within your team

Managing Multi-Cultural Teams

• Learn how to teach your team members to embrace diversity.
• Get tips to acculturate your foreign team members to the Singapore work environment.

Action Plan

• What’s Next?